Effective services and responses accessible to players requirements
Our customer service agents are knowledgeable about the helpline, self-exclusion or timeout, responsible gambling and local help resources and able to provide that information on request. Self exclusion is a player-initiated restriction on their ability to play on the site. Players have the choice of registering online through their player account or with a customer service agent. Communications with players do not intentionally encourage players to: increase the amount they play with, gamble continuously, and re-gamble winnings, Chase losses.